AI agents and automations that take routine work off your team's plate
Every day, your team loses hours to tasks that don't need their expertise: re-keying data, answering the same questions, chasing documents through approval. We build AI agents and automations that take this work over. Agents run on your company's data, make simple decisions and carry out tasks in your systems on their own, while automations tie repetitive processes into one smooth flow.
Autonomy that genuinely hands your team time back.

"Most companies treat design as an aesthetic expense. We treat it as experience engineering. If your website doesn't collect data, doesn't support decision-making, or doesn't automate sales - it means you're not yet tapping into its full potential. We're changing that paradigm."
Marcin Misiak
Founder and Advisor at WEBRACE
Most solutions on the market stop at suggesting: you ask, you get an answer, and you still do the rest by hand.
We build agents that do the work themselves. It pays off on several levels at once.
Less routine — agents take over repetitive tasks, and your team gets back to work that needs a human mind.
Faster response — tickets, queries and documents are handled on the spot, any time of day or night.
Fewer errors — an agent doesn't drop data or skip steps on monotonous, repetitive tasks.
Scaling without headcount — you handle a bigger workload without growing the team at the same pace.
Running on your data — the agent draws on your company's knowledge, so it answers specifically instead of in generalities.
We build agents that genuinely take everyday work off your team's hands.
What we build under agents and automations
We tailor the scope to wherever your company holds the most routine — and the most potential. Here are the solutions we deploy most often.
Customer service agents
An agent that answers customer questions, handles tickets and qualifies queries, passing the trickier cases to a human.
It works 24 hours a day and draws on real knowledge of your products.
Internal knowledge assistants
An agent that answers your employees' questions about procedures, products and company documents.
No more hunting for information across dozens of files or asking the colleague at the next desk.
Document automation
Reading, validating and routing documents, from invoices to forms.
The data lands straight in your systems — no manual re-keying, no typos.
Sales process automation
Lead qualification, CRM updates, reminders and follow-ups.
Your sales team focuses on talking to clients instead of wrangling spreadsheets.
Administrative task automation
Recurring reports, summaries and repeatable workflows that run on their own, by the rules you set.
You get back the time that disappears into routine today.
System integrations
We connect your tools so data flows between them automatically.
Your systems start talking to each other, and you stop being the manual link between them.
Our approach to design process
Diagnosis, design, deployment. That's exactly what our process is about.
HOW WE WORK
We build agents and automations to genuinely lift work off your team — not to add one more tool to manage. So we start with the processes that hold the most potential and finish with a working solution wired into your systems.
Audit and identification
Solution design
Data foundation
Build and integration
Testing and deployment
Where agents and automations give you the most
You can automate almost anything, but not everything is worth automating. Here are the areas where our deployments pay back fastest, in time and in money.
Customer service
The agent handles the most common questions and tickets on the spot, cuts response time and takes load off your support team, while routing the harder cases to a person.
Sales and marketing
Automating lead qualification, CRM updates and follow-ups means no contact slips through the cracks, and your reps gain time for conversations.
Administration and documents
Reading and routing documents, recurring reports and repeatable office tasks happen automatically — faster and error-free.
Internal operations
An internal knowledge assistant and process automations free the team from routine and speed up the whole company's daily work.
Agents and automations move the numbers
AI is sometimes treated as a box to tick — something you need "on the site" for show. We see it as a tool for getting time and money back. The numbers show why it's no longer a topic for later.
0%
By 2028, 33% of enterprise software will include AI agents, up from less than 1% in 2024. By then, agents will independently make around 15% of day-to-day operational decisions.
Source: Gartner
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Around 75% of the value generative AI can deliver is concentrated in four areas: customer service, sales and marketing, software engineering, and R&D.
Source: McKinsey
Why WEBRACE
A partner, not a subcontractor
Specialists who genuinely care
Research-driven approach
Proactivity
People first
We ride the wave
Agents are only as good as the data they run on. See our other services.
Discover our services
Organized data is the starting point. The real value shows up when we build agents and automations on top of it. See what comes next — AI Automations & Agents, Product Design, Websites and UX Research.
You ask, we answer.
FAQ
Got questions about the process, timelines or pricing? We've gathered the most common ones our clients ask. If you don't find your answer, reach out — we'll explain it without the jargon.








